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Error 500 due to "<option> not allowed here"

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Symptom

When the website is opened, the server displays an "Internal Server Error". You use a .htaccess file with instructions such as "Options All" or "Options + FollowSymLinks" or similar. In the error log of the web server you see an entry similar

[core:alert] [pid 71745:tid 139842832771936] [client :46188] /var/www/vhosts//httpdocs/.htaccess: Option

 

Cause

For security reasons, the option "FollowSymLinks" in the web server is switched off. This is done by a configuration block

>
Options -FollowSymLinks
AllowOverride AuthConfig FileInfo Indexes Limit
Options=Indexes,SymLinksIfOwnerMatch,ExecCGI,Includes,IncludesNOEXEC

Therefore, some other options are also not available. In normal operating situations further settings are not needed.

 

Solution

If you want to use "Options +FollowSymLinks", please follow the instructions in the related FAQ article listed below. The directive can easily be replaced by +SymLinksIfOwnerMatch to make it work.

If you need another web server option that you cannot use with .htaccess because of the security settings, please contact Bitpalace support.

 

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